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Office Manager/Billing Specialist Position

Family Ties Counseling Center, located here in Portland OR is looking for an an energetic, warm and detail-oriented Administrative Assistant/Office Manager/Billing Specialist.

About Us: We are a dynamic, growing mental health clinic with passion for helping individuals, couples and families grow and thrive. We are seeking an exceptional candidate to lead our clinic’s administrative duties. We are currently making our office completely paperless through using many great cloud-based applications. We are a family-run business: we value relationship, empowerment, efficiency, and striving for greatness.

About You:

  • You are exceptionally detail-oriented and very skillful at managing tasks, following through and getting the job done.
  • You are willing and eager to learn but can also take leadership when needed.
  • You are a clear communicator and are respectful yet direct.
  • You can educate our staff about administrative systems effectively and respectfully.
  • You are familiar with Apple operating system as well as using web-based applications.
  • You are warm: greeting clients face to face and fielding client inquires via email and telephone.
  • You assist our clinic with insurance credentialing and contracting.
  • You communicate with insurance companies regarding client benefits and bill insurance via our online billing system with impeccable accuracy and attention.
  • You help the office run efficiently: with filing, data entry, maintaining office supplies and generally keeping the office tidy.
  • You enjoy problem solving and can prioritize projects according to importance and time sensitivity.
  • You are familiar with the medical billing industry and/or HIPAA policies.
  • You are a truly exceptional candidate if you have experience with/knowledge of TheraBill.
  • You are skillful at being part of a team and supporting our mission in serving individuals, couples and families of Portland, Oregon.
  • You can be playful and have a sense of humor.

About the position: 20 hours per week to start with the possibility of increasing hours as our clinic grows.

Hours: 10 a.m.-2 pm Monday-Friday.

Pay: $15-18 per hour depending upon skills/experience.


Please ONLY use this link to upload your cover letter and resume as well as to answer a few additional questions.

Thank you!